NEPAD Transport and Infrastructure Summit,copyright to Cape Media 2010
|Airports Company South Africa|
|Wednesday, 21 October 2009 19:39|
Since inception 15 years ago, Airports Company South Africa Limited (ACSA) has transformed a fragmented, infrastructural parastatal into a focused, profitable and commercial enterprise that is market-driven and customer service oriented.
ACSA‚Äôs network of 10 airports continues to play a dominant role in the South African aviation industry, handling over 98% of the country‚Äôs commercial air traffic. In the 2008 financial year, this network processed more than 36 million departing and arriving passengers and 291 thousand aircraft landings from nearly 50 international destinations, connecting Africa with all other continents.
The sustained growth in traffic over the years, coupled with a creative and performance focused management and leadership team, have contributed to the Company‚Äôs excellent financial performance over time. This has enabled the Company to transform South Africa‚Äôs airports into world-class airports, delivering value for customers, stakeholders, shareholders and employees.
In the last five years, ACSA paid dividends in excess of R2 billion to its shareholders, 74,6% of which went to the main shareholder, the South African government, the government also received an additional R1,3 billion in taxes from ACSA in the period.
The remarkable growth of commercial revenues as a proportion of total revenues has contributed significantly to ACSA‚Äôs financial success over the years.
In the financial year ended 31 March 2008, commercial revenue grew by 23% to R1,342 billion.
Apart from providing world-class, secure and safe airport infrastructure, ACSA promotes tourism and facilitates socioeconomic growth. The Company is committed to promoting a healthy environment and to preserving it for the benefit of present and future generations.
Improving service levels is a key focus area for ACSA. In line with international standards, the Company is now monitoring both passenger perceptions as well as actual operational and commercial performance.
Passenger perception surveys are conducted during peak operational periods on a monthly basis and evaluated quarterly through an independent research institution. This allows ACSA to focus on what passengers require and what they perceive to be challenges. With this better understanding of what passengers require, ACSA can respond to their needs more effectively.
ACSA is focused on creating and operating world-class airports measuring up to international standards. Numerous international awards won by certain of its airports over the years confirm that the Company has largely succeeded in this aim. In 2007, for¬† example, O.R. Tambo, Cape Town and Durban international airports rated first, second and third respectively in the Best Airport ACI-ASQ awards for Africa.
In 2006, ACSA and a consortium comprising the Indian company GVK and South African listed company, Bidvest, won a concession to manage Mumbai International Airport (MIAL). ACSA has an airport operations agreement with the consortium, effectively becoming the airport operator for MIAL. ACSA considers MIAL an exciting and valuable investment.